Provence

No. Platform beds don’t require a box spring or foundation.

Because of the hydraulic assist mechanism on the platform, our storage bed frames are not compatible with adjustable bases.

White glove delivery is the Saatva service standard and comes free with every mattress, bedroom furniture, and rug order. While our teams don't actually wear white gloves, we do all the work for you.

We hand-deliver your mattress and set it up in the room of your choice. We also take away your old mattress and foundation* if you select the "free mattress & foundation removal" at checkout—all at no extra charge!

Typically, mattress orders are delivered from our factories within a 9-21 day time frame, depending on your zip code.

Our bedroom furniture is also hand-delivered and assembled (if applicable) and bedroom rugs are delivered and set up in the room of your choice (rug area must be cleared of furniture by customer prior to delivery). You get all this for free as part of our premium white glove delivery service.

*Note that our delivery teams won't take away the following items:

• Waterbed bases

• Standard metal bed frames

• Sleep Number bases

• Stained and/or damaged mattresses & foundations/box springs

If you aren't completely happy with your Saatva furniture, you can return or exchange* your item for another style during your 365-night home trial (45-night trial period for nightstands). Just give us a call and one of our friendly sleep guides will assist you. We’ll schedule a pick up of your item and issue a refund for the purchase price (taxes included) or start the exchange process.

You’ll only pay a $99 processing fee and we’ll take care of the rest!

Return refund info:
• Paid with credit card, return within 180 days:

Purchase price (taxes included) will be refunded back to the same credit card used for payment**

• Paid with credit card, return over 180 days:

Purchase price (taxes included) will be refunded back via check or ACH

• PayPal payment, return within one year:

Purchase price (taxes included) will be refunded back to your PayPal account

• PayPal payment, return over one year of purchase date:

Purchase price (taxes included) will be refunded back via check or ACH

• Affirm payments within one year of purchase date:

Purchase price (taxes included) will be refunded back to your Affirm account

*Excludes Saatva adjustable bases which are not eligible for returns or exchanges.
** Customers may request a check or ACH refund if there's an issue with the original method of payment.

We offer a year-round $225 discount off orders of $1,000 or more to active military, veterans, first responders, government employees, nurses, teachers, senior citizens & students. To apply the discount, simply click on the "Discount for first responders & more" box at checkout. You will be prompted to register with ID.me to verify your status and receive the discount. Note that your cart will automatically apply the larger discount if there is a promotional sale on Saatva.com that is better than your ID.me discount.

We also occasionally offer promotional sales for limited time periods on our products on Saatva.com and Saatva Viewing Rooms. To be one of the first to learn about our latest sales, sign up for our mailing list at our site footer or text BED to SAATVA (722882). You can unsubscribe at any time.

All merchandise, including mattresses, select furniture, and bedding products are on display to order in our Saatva Viewing Rooms across the country.

• Everything we have on display includes free white glove delivery or free ground shipping (for smaller goods like bedding).
• Typically, mattress orders are delivered from our factories within a 9-21 day time frame, depending on your zip code.
• Pillows, bedding products, and rugs come with a 45-day free return policy.
• Mattress toppers come with a 180-night home trial.
• Mattresses and bedroom furniture come with our 365-night home trial*. If you decide to return your mattress or furniture within that home trial period, we will issue you a refund of your purchase price. The only cost to you is a $99 processing fee.
  
  * Excludes adjustable bases which are not eligible for returns or exchanges.